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At Cloud City Drones, we offer a wide range of DJI parts that are original equipment manufacturer (OEM) and sold as new, unless otherwise stated.
Can the parts be trusted that they will work?
Absolutely! At Cloud City Drones, we take pride in offering only high-quality, original equipment manufacturer (OEM) parts. Each part is thoroughly tested to ensure it meets the highest standards of reliability and performance. You can trust that our parts will work seamlessly with your DJI drone, providing the durability and functionality you need for a smooth flying experience. If you have any concerns or need further assistance, we're always here to help!
Are parts like new or refurbished?
All parts we offer at Cloud City Drones are original equipment manufacturer (OEM) and sold as new, unless otherwise stated. We ensure that you receive high-quality, reliable components for your DJI drone. If you have any specific concerns or need further details, feel free to reach out!
Are circuit boards refurbished or new?
All circuit boards we offer at Cloud City Drones are original equipment manufacturer (OEM) and sold as new, unless otherwise stated. We ensure that you receive high-quality, reliable components for your DJI drone. If you have any specific concerns or need further details, feel free to reach out!
Is there warranty on parts?
Due to the nature of parts and their installation, or potential underlying issues, Cloud City Drones does not provide a warranty for DJI parts.
What if I order the wrong part?
If you order the wrong part, don't worry! As long as the part is unused, we will gladly assist you in getting the correct part. Just reach out to our customer service team, and we'll help you with the exchange process to ensure you have the right component for your needs.
Can you help with installing the part? What if I need help with my repair?
While we don't provide phone support for part installation, we're here to help in other ways. If you feel that the repair may be too difficult, consider having us service the drone for you. Our experienced technicians can ensure that your drone is repaired correctly and efficiently.
Are the parts easy to install? What tools do I need?
While many parts are designed for easy installation, some may require soldering or special tools. If you're unsure or need assistance, please don't hesitate to reach out to us for help. We're here to ensure you have everything you need for a successful repair!
What if I can't find the part I'm looking for? Does that mean its unavailable?
If you can't find the part you're looking for, it doesn't necessarily mean it's unavailable. We only sell parts that are available to us, and certain parts of the gimbal may not be available individually from the manufacturer. Additionally, consider the age of the aircraft, as some parts may no longer be in production. If you need further assistance, please reach out to us, and we'll do our best to help you find the right part.